Privacy Policy - Aqua Concierge Restoration

Privacy Policy

Privacy Policy

Last Updated: 7/20/2026

Aqua Concierge Restoration (“Aqua Concierge Restoration,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.


Information We Collect

When you visit our website or request a free mold assessment, we may collect information that you voluntarily provide, including:

  • First and last name
  • Email address
  • Phone number
  • ZIP code
  • Details you provide regarding your property or restoration needs

We may also automatically collect certain technical information about your visit, including:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Date and time of your visit
  • Referring website

This information helps us improve our website and better understand how visitors use our services.


How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries
  • Schedule inspections and assessments
  • Provide estimates and restoration services
  • Communicate regarding your project
  • Improve our website and customer experience
  • Measure the effectiveness of our advertising campaigns
  • Comply with legal obligations

We do not sell your personal information.


Google Ads & Analytics

Our website uses Google services, including:

  • Google Analytics
  • Google Signals
  • Google Tag Manager
  • Google Ads Conversion Tracking
  • Google Website Call Conversions

These services help us understand how visitors use our website, improve the user experience, and measure the effectiveness of our advertising campaigns.

Google Analytics uses cookies and similar technologies to collect information about your interaction with our website. When Google Signals is enabled, Google Analytics may collect additional information from users who are signed in to their Google Account and have enabled Ads Personalization. This information may include cross-device activity, aggregated demographic information, and interests, which are used to provide enhanced reporting and measurement.

We do not receive personally identifiable information from Google Signals. Reports generated through Google Analytics are presented in aggregate and are used to better understand website performance and advertising effectiveness.

For more information about how Google collects and processes data, please visit Google’s Privacy Policy and Google’s page on how it uses information from sites and apps.


Website Call Tracking

To measure advertising performance, visitors arriving through certain Google Ads campaigns may see a Google forwarding telephone number in place of our standard business phone number.

This allows Google to attribute phone calls to advertising campaigns while preserving your ability to contact Aqua Concierge Restoration directly.


Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember visitor preferences
  • Measure website traffic
  • Evaluate advertising performance

You may adjust your browser settings to refuse cookies, although some website functionality may be affected.

You may opt out of Google’s personalized advertising by visiting Google’s Ads Settings.


Sharing Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including providers of:

  • Website hosting
  • Analytics
  • Advertising
  • Customer relationship management (CRM)
  • Technical support

These providers are contractually required to safeguard your information and use it only for authorized business purposes.

We may also disclose information if required by law or to protect our legal rights.


Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction.

Although no method of transmission over the Internet can be guaranteed to be completely secure, we take commercially reasonable measures to protect your information.


California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Subject to applicable law, you may have the right to:

  • Know what personal information we collect
  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Receive information about how your data is used
  • Exercise your privacy rights without discrimination

Aqua Concierge Restoration does not sell personal information as defined under California law.

To submit a privacy-related request, please contact us using the information below.


Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.


Children’s Privacy

Our services are intended for adults seeking property restoration services. Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

The “Effective Date” at the top of this page indicates when this policy was last updated.


Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Aqua Concierge Restoration

Phone: (424) 485-0045

Email: office@aquaconci.com

500 S Sepulveda Boulevard, Suite 410 Los Angeles, CA 90049-3540

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